We offer our clients quality business process management products in combination with a wide range of services for implementation and maintenance.
Our experience indicates, that providing quality support services is a key factor for satisfying the ever-growing customer demands. Our team of experts has many years of experience in the sphere of problem solving at all levels of difficulty, particularly in regards to hardware equipment and software applications for commercial establishments.
Our support and repair services include a consultation on topics such as existing IT environment, site development, recovering the working capacity of a location or a separate system, installation and setup of new equipment, reconfiguring, hardware repair, prevention and training.
Our company services POS terminals, POS computers, electronic scales, printers, barcode equipment, mobile terminals, and other specialized equipment. For the convenience of our customers we offer the following:
Phone support (call center);
E-mail support (support center);
Remote support (with the help of specialized remote support software);
On-location visit (for the Sofia region);
The proposed services model is based upon the customers’ desire to receive competent support, targeting their specific needs.